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Frequently Asked Questions
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Yes, we ship all over the world! Shipping costs will apply, and will be added at checkout. Free shipping applies to all orders over £300.
Orders from within the UK are processed by our UK fulfilment centre. All shipping within the UK is free.
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It depends on where you live. Orders processed at our HQ in Siglufjordur typically take 5-7 business days to arrive within Iceland. Overseas deliveries can take anywhere from 7-16 days.
Delivery details and a tracking number will be provided in your confirmation email, so make sure to check your Spam folder.
For all order questions, you can contact Customer Service at oli@primex.is.
For all order questions, you can contact Customer Service at oli@primex.is.
For general inquires, you can email us at info@primex.is
You can also contact us via our contact form below. We will be happy to assist you.