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Frequently Asked Questions
OrderS
Yes, shipping within the UK is free.
Orders from within the UK are processed by our UK fulfilment centre.
If you live outside the UK, please order via our Global Store.
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It depends on where you live. Orders are processed within 2 work days and can take up to 4 work days to arrive.
Delivery details and a tracking number will be provided in your confirmation email, so make sure to check your Spam folder.
For all order questions, you can contact Customer Service at oli@primex.is.
For all order questions, you can contact Customer Service at oli@primex.is.
For general inquires, you can email us at send@chitocare.is
You can also contact us via our contact form below. We will be happy to assist you.